Research, SPICe and Information Management
£45, 431 - £55, 888

About The Role

Working pattern: Our normal working week is 37 hours but we currently operate a wide variety of work patterns within the team, successfully balancing lifestyle choices with business requirements. All requests for part time or flexible working hours will be seriously considered

This is an excellent opportunity to join the Scottish Parliament Information Centre (SPICe) as Head of Enquiries and Collections. SPICe plays a crucial role in the Parliament in helping MSPs to be well informed and typically answers between 5,000 and 7,000 MSP enquiries each year, the majority of which are handled by the Enquiries and Collections team. As the Head of Enquiries and Collections, you will be responsible for ensuring not only the effective and efficient delivery of this enquiry service, but also for print and electronic collections, and parliamentary data and information.

As an experienced manager, you will have the confidence and ability to lead a team of 15 information specialists and will line manage three members of staff. You will be accountable for the performance and delivery of your team, defining priorities and service levels, making key decisions and ensuring the delivery of high-quality outputs and services. As a member of SPICe management team, you will contribute to the efficient management of resources, contracts and budgets; and will work collaboratively with SPICe research colleagues to deliver a coherent joined-up service in line with key priorities.

You will lead on customer relationship management, designing and delivering innovative information services which continually improve to meet the needs of MSPs, their staff and Parliament staff. You will also lead and contribute to SPICe and Parliament-wide projects and will analyse data to provide business intelligence to senior management. 

For further information about the role please contact shona.skakle@parliament.scot

Please apply before 12 pm on Wednesday 21 April 2021. Full details of our selection process is outlined below.

About You

The successful candidate will have information management skills or relevant professional experience.
As a leader, you will empower your team, acting impartially and exercising sound judgement. You will demonstrate a thorough understanding of political issues. You will be able to work under pressure and to tight deadlines. You will be committed to your own personal development and actively seek to identify new opportunities relevant to the role. You will have outstanding mentoring and coaching skills and be passionate about contributing to an inclusive and collaborative working culture which values diversity and encourages openness.
For full information about the role, have a look at the job description.

The Selection Process

Stage 1

Click 'apply' and this will allow you to register and upload your CV, supporting statement and a response to two questions (outlined below).  Your CV should no more than 2 pages, setting out your career history, responsibilities and achievements. Please see my world of work for an example CV.

Your statement should outline your suitability for the role with reference to the main duties and key requirements set out in the job description under each of the four values. This should be no more than 800 words.

Can you please also provide a response to the following two questions (maximum of 250 words each):

    • What is your experience in information management?

    • Describe how you have exercised sound judgement in a political environment?

Please note, your CV, supporting statement and response to the questions should be uploaded as one document, in Word or equivalent format.

Your application will be assessed based on your CV, statement and response to the questions. 

Stage 2

At the final stage, you’ll be invited to attend a virtual panel interview. This will include a presentation.  Interviews will be held week commencing 3 May 2021.