Regional Engagement Officer for Pam Duncan-Glancy MSP

Location: Glasgow

Hours: 21 hours per week

Salary: £16,030.20 (£26,717 FTE)

Working for a Member of the Scottish Parliament (MSP)

MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

Responsibilities

• Keeping your knowledge of policy areas and local issues up to date and briefing MSP when needed
• Building and maintaining relationships with stakeholders
• Identifying, setting up and attending engagement opportunities e.g. town hall events, round tables, local fairs/events etc
• Triaging enquiries via the MSP inbox
• Corresponding with constituents and local campaign groups
• Keeping casework up to date and responding to public enquiries
• Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly
• Advocating on constituent’s behalf with relevant bodies to resolve matters
• Maintaining information systems to support communications and data protection
• Working with other team members to maintain and grow social media presence in Glasgow
• Reviewing social media trends in Glasgow and briefing comms and parliamentary officers in issues of relevance to my parliamentary role
• Updating the other team members on your work

Requirements

• Have an interest in politics with the confidence to represent a Member of the Scottish Parliament
• Demonstrable ability to foster good working relationships with colleagues and external stakeholders
• Have flexibility in using relevant IT skills and writing styles, covering both traditional and newer forms of media
• Experience in using social media in a professional manner, in a paid or voluntary capacity
• Good organisational skills

• Experience in organising, running and reporting engagement events/discussions.
• Be steeped in the region, ideally with lived experience of it but most importantly knowing it, its people and issues, well.
• Experience in using Adobe Premiere Pro to high standard in a work or voluntary capacity.
• Experience in using caseworker.mp.
• Experience in strategic planning for campaigns, particularly in relation to social media.