Office
MSP Staff
Advertising Salary:
£23,500

About The Role

Tom Arthur MSP is seeking a Constituency Assistant to join his team.

Location: Johnstone, with travel to Edinburgh as required

Hours: Full-time, 35 hours, however flexible working requests will be considered.

Duration: Permanent
 

Salary: £23,500 The post attracts an employer’s pension contribution equivalent to 10% of salary.

About the Role

The successful applicant will help assist Tom in his constituency work by managing his constituency diary, undertaking casework and assisting with office administration duties.

Working for a Member of the Scottish Parliament (MSP)

MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

Responsibilities:

  • Carrying out general office administration and acting as front of office for enquiries.
    • Responding to all incoming correspondence while professionally managing each enquiry within agreed timescales.
    • Coordinating, tracking and monitoring the handling of enquiries and ensuring they are dealt with timely and professionally.
    • Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.

  • Supporting with keeping casework up to date and responding to public enquiries.
    • Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.
    • Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
    • Advocating on constituent's behalf with relevant bodies to resolve matters.
  • Maintaining office records and compliance with data protection.
    • Maintaining filing system and managing records.
    • Ensuring compliance with data protection legislation and GDPR requirements.
    • Ensuring administrative and secretarial support is provided.

About You

Requirements

You will:
  • Have excellent written, verbal and IT skills with accurate attention to detail.
  • Be empathetic with the ability to build and maintain relationships with a variety of stakeholders.
  • Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
  • Be well organised with the ability to prioritise competing workloads.
  • Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.

The Selection Process

For any questions about the role please contact Rachel Mackie Rachel.Mackie@parliament.scot

To apply, click on "send CV" and upload your CV and supporting statement as one document. When you've clicked "send CV" use the text box to provide wording for the covering email.

Closing date: midnight on Friday 3rd December.

Interviews will be held on Friday 17th December.